Pricing FAQ
Answers to common questions about our services, packages, and policies
Do you accept insurance?
At this time, Wellness Therapy WoRx operates as an out-of-network provider and does not accept insurance directly. However:
- We can provide a superbill upon request for you to submit to your insurance provider
- Many clients receive partial reimbursement for out-of-network occupational therapy services
- We recommend checking with your insurance plan about coverage specifics
What's included in the consultation fee?
Your 60–90 minute initial consultation is a comprehensive foundation for your care:
- In-depth health and functional assessment
- Review of medical history and current concerns
- Discussion of your personal goals and lifestyle
- Personalized treatment plan with clinical recommendations
- Time for all your questions
This session is required before starting any follow-up services to ensure your care is properly individualized.
How do care packages work?
Our care packages provide discounted, bundled services for ongoing needs:
- Includes 1 initial consultation + multiple follow-up sessions (3, 6, 9, or 12)
- Priority scheduling and flexible coordination
- Discounted rate (5-10% off individual session pricing)
- Best for: Pelvic floor rehab, lymphedema management, postpartum recovery
Do I have to pay for a package upfront?
Yes, care packages are billed upfront to secure your discounted rate. However:
- We accept cash, Zelle, Venmo, HSA/FSA cards, personal checks, debit cards, and all major credit cards. A 3% processing fee applies to credit card payments. Payment is kindly requested at the time of service.
- Payment plans available (2-3 installments)
- Discuss options during your consultation
Can I use a care package for virtual or in-home sessions?
Absolutely! We offer flexibility to meet your needs:
- In-home: Available throughout Northern/Central NJ (travel included)
- Virtual: Select services available via secure telehealth platform
- We'll determine the best format during your consultation
What if I need to reschedule or cancel a session?
We understand life happens! Our cancellation policy:
- 24+ hours notice: No charge (easy rescheduling)
- Less than 24 hours: $50 late cancellation fee
- No-shows: 50% of session fee
- Emergencies: Always accommodated when possible
Package sessions: Late cancellations count as a used session.
Are travel fees included in the pricing?
Our standard service area includes most of Northern and Central NJ with no travel fees:
- No extra charge within 20 miles of our base location
- Extended areas (20-30 miles): Small travel fee may apply
- Beyond 30 miles: Custom quote provided
We'll confirm any travel fees before your first visit.
Can I book a single session instead of a package?
Yes! While packages offer savings, we welcome single-session clients:
- Initial consultation required for all new clients ($275-$325)
- Follow-up sessions available individually ($240-$310)
- Great for: One-time needs, maintenance visits, or trying our services
Printable version of these FAQs for your records